Overview

Understanding Your Harvard Pilgrim / Tufts [verification pending] Coverage

Harvard Pilgrim / Tufts [verification pending] was formed in 2023 through the merger of Harvard Pilgrim Health Care and Tufts Health Plan, creating one of the largest not-for-profit health insurers in New England. Serving members across Massachusetts, New Hampshire, Connecticut, and Maine, Harvard Pilgrim / Tufts [verification pending] provides a wide range of commercial, Medicare, and Medicaid health plans.

Whether you carry a Harvard Pilgrim plan or a Tufts Health Plan, your behavioral health benefits are now managed under the Harvard Pilgrim / Tufts [verification pending] umbrella. Most Harvard Pilgrim / Tufts [verification pending] plans include coverage for substance use disorder treatment and mental health services as required by the Affordable Care Act and state parity laws.

Harvard Pilgrim / Tufts [verification pending] offers HMO, PPO, POS, and high-deductible health plans throughout New England. Coverage levels for addiction treatment vary by plan type, which is why our admissions team verifies your specific benefits before treatment begins. We handle all verification and pre-authorization requirements so you can focus on recovery.

Benefits

What Harvard Pilgrim / Tufts [verification pending] Typically Covers

Most Harvard Pilgrim / Tufts [verification pending] plans provide coverage for the following addiction treatment services at Trailhead Treatment Center:

Partial Hospitalization

Full-day structured treatment, Mon-Fri, 9 AM - 3:30 PM

Intensive Outpatient

Flexible morning or evening sessions

🕑

Outpatient Program

Weekly individual therapy and check-ins

💊

Medication-Assisted Treatment

Vivitrol, Sublocade, Brixadi, and medication management

💻

Telehealth Services

Virtual therapy and hybrid programming

👥

Group & Individual Therapy

CBT, DBT, ACT, trauma processing, and more

Coverage specifics depend on your individual plan, including your deductible, copay or coinsurance amounts, and any prior authorization requirements. Our team contacts Harvard Pilgrim / Tufts [verification pending] directly to verify your exact benefits before treatment begins.

In-Network Provider

Trailhead Is In-Network with Harvard Pilgrim / Tufts [verification pending]

What In-Network Means for You

Trailhead Treatment Center is an in-network provider with Harvard Pilgrim / Tufts [verification pending], including both Harvard Pilgrim Health Care and Tufts Health Plan networks. This means we have contracted rates that result in significantly lower out-of-pocket costs for you compared to out-of-network facilities.

When you use an in-network provider like Trailhead, your insurance company covers a larger portion of the treatment cost. Depending on your specific plan, your out-of-pocket responsibility may be limited to your copay or coinsurance after meeting your deductible.

Many Harvard Pilgrim / Tufts [verification pending] members pay little to nothing out of pocket for addiction treatment at Trailhead. We will not begin treatment until you fully understand your financial responsibility.

  • Lower copays and coinsurance compared to out-of-network providers
  • No surprise balance billing — we accept Harvard Pilgrim / Tufts [verification pending]'s contracted rates
  • Streamlined claims processing — we bill Harvard Pilgrim / Tufts [verification pending] directly
  • Free, no-obligation insurance verification before you commit
  • Dedicated billing team to handle any insurance questions
Harvard Pilgrim / Tufts [verification pending] Details

About Harvard Pilgrim / Tufts [verification pending] in New England

Harvard Pilgrim / Tufts [verification pending] is a leading not-for-profit health plan organization created by the 2023 merger of Harvard Pilgrim Health Care and Tufts Health Plan. Together, they serve over 2 million members across Massachusetts, New Hampshire, Connecticut, and Maine.

Plans We Accept

  • Harvard Pilgrim Commercial Plans — PPO, HMO, and POS plans widely used by employers across New Hampshire and Massachusetts
  • Tufts Health Plan — HMO and POS plans popular with individuals and families throughout New England
  • Tufts Health Direct — Individual and family plans purchased through the Health Insurance Marketplace
  • Tufts Health Together (MassHealth) — Managed Medicaid plans for eligible Massachusetts residents
  • High-Deductible Health Plans (HDHP) — HSA-compatible plans that cover addiction treatment after deductible is met

Regional Coverage Across New England

Harvard Pilgrim / Tufts [verification pending] maintains one of the largest provider networks in New England, making it easy for members from Massachusetts, New Hampshire, Connecticut, and Maine to access quality addiction treatment. Trailhead's Salem, NH location is ideally situated near the MA-NH border, making it convenient for Harvard Pilgrim / Tufts [verification pending] members from throughout the region.

If your employer provides Harvard Pilgrim or Tufts Health Plan coverage, you likely have behavioral health benefits that cover the outpatient addiction treatment programs at Trailhead. Our admissions team can verify your specific coverage in minutes.

Treatment Options

Programs Available with Harvard Pilgrim / Tufts [verification pending]

Your Harvard Pilgrim / Tufts [verification pending] coverage gives you access to Trailhead's full continuum of outpatient addiction treatment programs:

Getting Started

How to Verify Your Harvard Pilgrim / Tufts [verification pending] Coverage

Verifying your Harvard Pilgrim / Tufts [verification pending] coverage takes just a few minutes. Our admissions team handles everything — you do not need to call Harvard Pilgrim / Tufts [verification pending] yourself.

1

Call Us

Call (857) 312-1697 or fill out our online verification form. Have your member ID ready.

2

We Verify Your Benefits

Our team contacts Harvard Pilgrim / Tufts [verification pending] directly to confirm your coverage, deductible status, copay amounts, and any authorization requirements.

3

Start Treatment

Once verified, most clients begin treatment within 24-48 hours. We handle all billing and claims with Harvard Pilgrim / Tufts [verification pending] directly.

Common Questions

Harvard Pilgrim / Tufts [verification pending] Insurance FAQ

Yes. Both Harvard Pilgrim and Tufts Health Plan — now under Harvard Pilgrim / Tufts [verification pending] — are required to cover substance use disorder treatment as an essential health benefit under the Affordable Care Act. This includes outpatient programs like PHP, IOP, and OP offered at Trailhead Treatment Center.
Yes. If you have an existing Harvard Pilgrim Health Care or Tufts Health Plan, your coverage remains active under Harvard Pilgrim / Tufts [verification pending]. The merger did not change member benefits. Your plan still covers addiction treatment at in-network providers like Trailhead Treatment Center.
Out-of-pocket costs vary by plan and depend on your deductible, copay, and coinsurance structure. Because Trailhead is in-network with Harvard Pilgrim / Tufts [verification pending], your costs are significantly lower than at an out-of-network facility. Many members pay little to nothing after their deductible is met. We provide a clear cost estimate before treatment begins.
Some Harvard Pilgrim / Tufts [verification pending] plans require prior authorization for Partial Hospitalization and Intensive Outpatient programs. Our admissions team handles all prior authorization requests as part of the verification process, so you do not need to navigate this yourself. We work directly with Harvard Pilgrim / Tufts [verification pending] to secure approvals.
Yes. Trailhead is in-network with Harvard Pilgrim / Tufts [verification pending] across state lines. Our Salem, NH location is just minutes from the Massachusetts border, and your coverage applies here. Many of our clients travel from MA for treatment at Trailhead using their Harvard Pilgrim or Tufts Health Plan coverage.
By Trailhead Treatment Center Editorial Team · Last Updated February 2026