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Terms of Service

Your privacy matters to us. Learn how Trailhead Treatment Center collects, uses, and protects your personal information.

1. Acceptance of Terms

By accessing and using the Trailhead Treatment Center website ("Site"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use this Site. Trailhead Behavioral Health LLC d.b.a. Trailhead Treatment Center ("we," "us," or "our") reserves the right to modify these Terms at any time. Your continued use of the Site constitutes acceptance of any changes.

2. Description of Services

Trailhead Treatment Center provides information about our addiction treatment and mental health services located at 103 Stiles Rd, Suites 1 & 2, Salem, NH 03079. Our programs include Partial Hospitalization (PHP), Intensive Outpatient (IOP), Outpatient, Medication-Assisted Treatment (MAT), Telehealth, and Alumni services. This Site is intended to provide general information and does not constitute medical advice, diagnosis, or treatment.

3. Not a Substitute for Professional Care

The content on this Site, including blog articles, program descriptions, and treatment information, is provided for educational and informational purposes only. Nothing on this Site should be considered a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions regarding a medical condition or treatment options.

If you are experiencing a medical emergency, call 911 immediately. If you are in crisis, contact the 988 Suicide & Crisis Lifeline by calling or texting 988.

4. Eligibility

You must be at least 18 years of age to use this Site. By using this Site, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are accessing information on behalf of a minor or a dependent, you accept these Terms on their behalf.

5. Privacy and Protected Health Information

Your use of this Site is also governed by our Privacy Policy. We are committed to protecting your privacy and complying with all applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA), where applicable. Please review our Privacy Policy for details on how we collect, use, and protect your personal information.

6. Intellectual Property

All content on this Site, including text, graphics, logos, images, design elements, and software, is the property of Trailhead Behavioral Health LLC or its content licensors and is protected by United States and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, display, or create derivative works from any content on this Site without our prior written consent.

7. Permitted Use

You are granted a limited, non-exclusive, non-transferable license to access and use this Site for personal, non-commercial purposes. You agree not to:

8. User-Submitted Information

When you submit information through forms on this Site (such as insurance verification requests, contact forms, or admissions inquiries), you consent to Trailhead Treatment Center collecting and using this information to respond to your inquiry and provide information about our services. Any information submitted through these forms is subject to our Privacy Policy.

You agree that any information you submit is accurate, complete, and current. You are responsible for maintaining the confidentiality of any account information and for all activities that occur under your account.

9. Third-Party Links

This Site may contain links to third-party websites, including but not limited to insurance providers, government agencies, and health information resources. These links are provided for your convenience only. We do not control, endorse, or assume responsibility for the content, privacy policies, or practices of any third-party sites. Accessing third-party links is at your own risk.

10. Insurance and Payment Information

Information about insurance coverage and payment on this Site is provided for general guidance only. Coverage, benefits, deductibles, and copays vary by plan and are subject to change. Verification of insurance benefits does not guarantee coverage or payment. You are responsible for understanding your own insurance benefits and for any costs not covered by your insurance plan.

11. Testimonials and Reviews

Any testimonials or reviews displayed on this Site represent the individual experiences of those persons and do not necessarily represent what every client may experience. Individual treatment outcomes vary based on many factors, including the type and severity of addiction, co-occurring conditions, treatment compliance, and individual circumstances.

12. Disclaimer of Warranties

This Site and its content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, error-free, secure, or free of viruses or other harmful components.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Trailhead Behavioral Health LLC, its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or related to your use of or inability to use this Site, regardless of the theory of liability.

14. Indemnification

You agree to indemnify, defend, and hold harmless Trailhead Behavioral Health LLC, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Site, your violation of these Terms, or your violation of any rights of any third party.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New Hampshire, without regard to its conflict of law provisions. Any legal action or proceeding arising out of or related to these Terms or your use of the Site shall be brought exclusively in the state or federal courts located in Rockingham County, New Hampshire.

16. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. The "Last Updated" date at the top of this page will be revised to reflect the most recent changes. We encourage you to review these Terms periodically to stay informed of any updates.

17. Contact Information

If you have questions about these Terms of Service, please contact us:

These Terms of Service were last updated on February 21, 2026.

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